The Impact of BNPL on Consumer Behavior and Financial Markets in India

The Impact of BNPL on Consumer Behavior and Financial Markets in India_Niyogin_Fintech_Limited

The advent of Buy Now, Pay Later  services has revolutionized consumer behavior and financial markets in India, marking a paradigm shift in how individuals and businesses engage with credit and commerce. This innovative financial tool has rapidly gained traction, driven by the increasing digitalization of the economy and a burgeoning preference for seamless, cashless transactions. By democratizing access to credit, BNPL has not only transformed spending habits across various demographics but has also played a pivotal role in enhancing financial inclusion. Transformation of Consumer Behavior BNPL services have significantly increased Indian consumers’ purchasing power by providing flexible payment options that reduce the financial burden of immediate expenses. The Indian BNPL market is expected to grow at a CAGR of more than 45%, reaching USD 45-50 billion by 2026. It has also significantly accelerated e-commerce growth in India, transforming consumer purchasing behavior. Major e-commerce platforms, such as Amazon and Flipkart, have included BNPL options, making high-value items more accessible to a wider audience. These services not only improve customer convenience, but they also increase average order values, contributing to India’s overall e-commerce growth. The BNPL services have profoundly transformed spending patterns and bolstered financial inclusion in India. This rapid adoption has been driven by increasing digitalization and a growing preference for cashless transactions, especially among the younger population. BNPL services have democratized access to credit, with many prominent fintech platforms enabling consumers to make purchases without immediate full payment, thereby facilitating smoother cash flow management. Notably, BNPL transactions have surged across sectors such as e-commerce, travel, and healthcare, with e-commerce witnessing a 55% increase in transaction volume in 2023. This growth has been crucial in extending financial services to underserved segments, as BNPL platforms typically feature simpler onboarding processes and lower credit barriers compared to traditional credit systems. For instance, in rural areas, BNPL has empowered small business owners and consumers to access essential goods and services, thereby fostering economic participation and growth.  Implications for Financial Markets While BNPL presents significant growth opportunities, it also introduces risks, particularly related to credit defaults. The ease of access to BNPL services can lead to over-borrowing, especially among consumers who may not fully grasp the implications of deferred payments. This has raised concerns among regulators about the potential for increased debt levels and financial instability. The Reserve Bank of India has acknowledged these risks and is contemplating regulatory measures to ensure responsible lending practices. Implementing guidelines and oversight will be crucial in maintaining a balance between fostering innovation and protecting consumers. BNPL is revolutionizing traditional lending models by providing an attractive alternative to credit cards and personal loans. This disruption is compelling banks and other financial institutions to adapt their offerings to stay competitive. As a result, many are now partnering with BNPL providers or creating their own installment-based products to capture a share of this rapidly expanding market. The integration of BNPL solutions into their portfolios is not only a strategic response to changing consumer preferences but also a proactive measure to retain customer loyalty and drive growth in an evolving financial landscape. By and large, the future of BNPL in India will depend on how well the challenges are managed and how effectively the sector adapts to regulatory developments. As BNPL continues to evolve, it holds the potential to redefine the financial landscape, driving economic growth and improving the lives of millions of Indian consumers.

Financial Inclusion: Bridging the gap with fintech

Niyogin_Fintech_Limited_Financial Inclusion Bridging the gap with Fintech

Financial inclusion remains a global challenge, with a considerable section of the world’s population needing access to basic financial services. According to the World Bank, around 1.7 billion adults are unbanked, which means they need access to formal financial services. While there has been improvement in recent years, a significant gap still needs to be closed. Fintech, or financial technology, has emerged as a significant instrument for tackling this issue by offering innovative and accessible financial services. The Financial Inclusion Situation Due to limitations such as physical infrastructure, cost, and legal limits, traditional financial institutions have failed to reach disadvantaged populations, particularly in developing nations. As a result, millions remain uninsured and must be enrolled in the formal financial system. Global Advancement According to the World Bank’s Global Findex Database 2017, 69% of individuals globally have a financial institution or mobile money provider account, up from 51% in 2011. This is an encouraging development, but more work is needed to get the other 1.7 billion individuals into the fold. Regional disparities Financial inclusion is not uniform across areas. Sub-Saharan Africa, for example, had only 43% of persons having a bank or mobile money account in 2017. In high-income OECD countries, this figure topped 90%. These differences emphasize the need for global initiatives to increase financial inclusion. Gender Gap Another big issue is the gender gap in financial inclusion. According to the World Bank, women are less likely than males to access formal financial services in many developing nations, with a gender disparity of up to 9 percentage points in some regions. Fintech’s Role in Bridging the Gap Fintech firms are reshaping the financial landscape by harnessing technology to provide creative solutions that overcome the limits of traditional banking institutions. Here are some significant data and insights into how fintech is helping to close the financial inclusion gap: Mobile Money Services: Mobile money is a valuable tool for boosting financial inclusion, particularly in areas with limited banking infrastructure. As of 2021, the GSMA claimed 372 active mobile money services in 95 countries, with over 300 million registered accounts. These services enable users to keep, transmit, and receive money using mobile phones, making financial services more accessible. Digital Payments: Digital payment alternatives, such as digital wallets and peer-to-peer (P2P) payment networks, have acquired substantial acceptance. According to Statista, the global transaction value in the digital payments market is expected to exceed US$8 trillion in 2023, with a CAGR of 17.6% from 2021 to 2025. These platforms facilitate transactions and increase access to financial services for people who do not have bank accounts. Microfinance and lending: Fintech platforms make it easier for small enterprises and individuals to obtain microloans. M-Pesa, a mobile money network in Kenya, for example, provides its users with tiny, short-term loans. Ant Financial’s Alipay has provided small loans to millions of consumers and enterprises in China. These inventions enable marginalized groups to establish or expand their enterprises. Insurtech: Insurance is a critical component of financial inclusion because it provides a safety net against unforeseen financial shocks. Insurtech startups use technology to produce low-cost insurance products. Microinsurance products, for example, are becoming increasingly popular in Africa and Asia. Blockchain and cryptocurrency: Blockchain technologies and cryptocurrencies are also being investigated as tools for financial inclusion. These technologies provide secure and low-cost methods of moving and storing value, possibly reaching unbanked people. To sum up, the objective of reaching unbanked and underprivileged communities becomes increasingly realistic as technology advances and fintech businesses emerge. However, it is critical to guarantee that the growth of fintech services is carried out responsibly, with an emphasis on consumer protection and regulatory collaboration. Finally, collaboration among fintech entrepreneurs, governments, and financial institutions is critical to attaining real financial inclusion and reducing gaps in access to financial services globally.

Robo-Advisors vs. Human Advisors: Finding the Right Balance for Your Financial Future

Niyogin_Fintech_Limited_Robo-Advisors Vs Human Financial Advisors

In the ever-changing landscape of financial advising and investment management, two separate techniques have arisen as rivals for the title of the most effective and efficient means of managing your wealth: Robo-advisors and Human advisors. Both have their unique strengths and weaknesses and choosing the right option can significantly impact your financial well-being. Understanding Robo-Advisors The algorithms of Robo-advisors are based on modern portfolio theory and diversified asset allocation methodologies, making them an efficient and low-cost solution. Here are some of the primary benefits of Robo-advisors Cost-effective: Robo-advisors frequently offer more economical fees than traditional human advisors, making them a cost-effective option for investors. Accessibility: They are available 24 hours a day, seven days a week, allowing you to monitor your investments and make changes at any time. Diversification: Robo-advisors develop diversified portfolios based on data-driven insights, lowering risks and optimizing returns. Impartiality: Robo-advisors make investing judgments based on data rather than emotion.  However, Robo-Advisors have limitations: Lack of Personalization: They may not evaluate your specific financial circumstances, goals, and risk tolerance as thoroughly as human consultants. Limited Human Interaction: Robo-advisors can be impersonal and lack the personal touch of people who appreciate human engagement. Understanding Human advisors Human advisors, on the other hand, are skilled experts who give personalized financial advice and investment management. They have the following benefits: Personal Guidance: Human advisors adapt their recommendations to your individual financial goals, risk tolerance, and life circumstances. Emotional Support: They can provide emotional support amid market volatility and assist you in being disciplined in your financial strategy. Financial Planning: Human advisors provide comprehensive financial planning services such as tax preparation, estate planning, and retirement planning. Adaptability: They can respond quickly to shifting market conditions and alter your investing strategy accordingly. Human advisors, on the other hand, also have a few drawbacks:  Higher Fees: Their services are frequently more expensive, and fees may be a portion of your assets under management. Bias: Some human advisors may have conflicts of interest, resulting in suggestions that benefit them more than their clients. How to find the right balance between these two? The decision between robot advisors and human advisors is not binary. Many investors believe that a hybrid approach is the best solution. Here are some things to keep in mind: Your financial objectives: A Robo-Advisor may be sufficient if you have simple investment demands and long-term ambitions. If your financial position is more complicated, a human advisor can provide tailored advice. Risk Tolerance: If you are risk averse and want guidance during volatile markets, a human advisor’s emotional support may be invaluable. Cost: Consider your financial situation. Robo-advisors are less expensive, whereas human advisors provide a more thorough but more expensive service. Time: Consider how much time you can devote to managing your money. Robo-advisors demand less direct supervision. Finally, a balanced approach that integrates both digital automation and human experience may deliver the best of both worlds. You can make an informed selection that is in line with your financial future if you understand the benefits and drawbacks of each option. The goal is to focus on what will best suit your needs and financial well-being in the long run.

The Rise of Regtech: Fintech’s Response to Regulatory Compliance

The fintech business has grown significantly in recent years, revolutionizing traditional banking and finance. However, as fintech firms continue to disrupt the market, they face an important challenge: regulatory compliance. To meet this challenge, a new industry has formed called Regtech. Regtech, or regulatory technology, is a term that refers to the use of new technologies to expedite and automate compliance processes, allowing fintech companies to effectively navigate complicated regulatory landscapes. Fintech companies operate in a highly regulated environment, subject to different laws and regulations set by governmental entities such as financial authorities and regulatory agencies. These policies are intended to safeguard customers, prevent financial crimes, preserve data privacy, and promote market stability. Compliance with these standards is not only required but also vital in establishing trust and confidence with consumers and investors. Traditional compliance approaches can be time-consuming, resource-intensive, and error-prone. With their agile and technology-driven approach, fintech start-ups recognized the need for more efficient and automated compliance solutions. They realized that traditional approaches could not handle the massive amounts of data generated in the digital age. The Emergence of Regtech  Regtech emerged as a solution to these traditional compliance approaches, employing emerging technologies such as artificial intelligence (AI), machine learning (ML), natural language processing (NLP), and big data analytics. Regtech solutions provide fintech organizations with tools and platforms to automate compliance processes, improve risk management, and ensure compliance with regulatory standards. Benefits of Regtech for Fintech Companies Efficiency and Automation: Regtech solutions automate labour-intensive compliance procedures, minimizing human errors and enhancing operational efficiency. This automation enables businesses to devote resources to more strategic operations. Real-time Monitoring and Reporting: Regtech platforms provide real-time monitoring and reporting of compliance activities, facilitating proactive detection and resolution of compliance concerns. This assists fintech organizations in staying on top of their regulatory duties and demonstrating their commitment to compliance. Improved Risk Management: Regtech solutions use advanced analytics to spot possible hazards and irregularities in data, transactions, and customer behaviour. Fintech organizations can improve their fraud detection and prevention capabilities by integrating risk management tools. Cost Reduction: Traditional compliance procedures can be costly, particularly for small and medium-sized fintech organizations. Regtech solutions offer cost-effective alternatives by eliminating the need for manual operations and lowering regulatory penalties associated with noncompliance. Regulatory Collaboration and Standardization: Regtech benefits both fintech start-ups and regulatory agencies. It enables authorities to more efficiently and effectively monitor compliance, resulting in a more transparent and stable financial ecosystem. Furthermore, the industrywide use of standardized regtech solutions promotes consistency and streamlines compliance requirements for financial start-ups. As fintech continues to disrupt the financial industry, compliance with regulatory standards remains a vital aspect of success. Regtech has emerged as a critical enabler, allowing fintech companies to manage the complicated regulatory landscape swiftly and effectively. Regtech solutions expedite compliance processes, improve risk management, and save costs by integrating cutting-edge technology. As the fintech industry evolves, the collaboration between Regtech and regulators will be critical to maintaining trust, integrity, and innovation in the financial ecosystem.  

Micro-lending changing the Rural landscape

The origination of the micro-lending industry in India dates back to the 1980s when India took inspiration from Bangladesh’s successful reforms where they benefitted from distributing loans to the underprivileged women of their region. What began as an experiment, quickly turned into something substantial for India. Today, India’s micro-lending portfolio stands at Rs 2.93 Lakh crore with 6 crore unique borrowers and shows a further growth of 23.5% yearly.  With a loan portfolio worth Rs 2.93 lakh crore, the microfinance industry grew by over 16 times in the last 10 years. Majorly served by 202 businesses, roughly over 130 million Indian households, i.e., one-third of the population have access to microfinance as per NABARD’s Status of Microfinance in India report for 2020-2021.  Over the years, the success of micro-financing has witnessed a visible shift from banks to NBFCs. According to Sa-Dhan – an association of the Micro-Finance Institutions (MFIs), the NBFC sector is currently dominating with a usage share of 37.53% while banks take a 36.18% slice of the pie, giving away the remainder to other institutions. The total portfolio size of NBFC- MFIs has grown nearly by 7% quarter-on-quarter and amounted to Rs 1,01,678 crore as on September 2022. Inquiring deeper, as per Microfinance Institutions Network, NBFC-MFIs have 22% of their portfolio in urban India and 78% in rural.  What has been the micro-lending threat in Rural India Small business owners and merchants, especially ones residing in rural India were often left underserved by the mainstream financial institutions given the high-risk quotient they bring with them. High operational costs coupled with the threat of fraud, defaults and NPAs often left banks in a grey area on how to service the said market. Moreover, Regional Rural Banks (RRBs) that service the rural market often face trouble with inadequate finance since they depend on NABARD to collect finance for their further operation. Given that rural households often have low capital income and hence, collecting deposits to raise funds has been the root cause of this entire fiasco.  Rural households largely depend on natural resources like agriculture and other rural economic activities for their survival therefore, natural calamities and other natural menaces play a big role in the success of their business cycle. However, reimagining a way with lower operating and market costs by financial institutions has ensured an improved lifestyle for many rural households. It has further led to the growth of the said sector. Micro-lending changing the landscape Micro-loans are distributed by a range of institutional channels– Scheduled commercial banks (including small finance banks and regional rural banks) Cooperative banks Non-banking financial companies  Microfinance institutions However, NBFCs hold a major chunk of this market followed by banks and other micro-finance institutions. A combined amount of Rs 45,830 crore in the form of micro-loans was disbursed in the quarter ending December 2022. Micro-lending institutions are expanding their services by introducing other financial services like insurance, remittance, AePS, etc. while providing training and assistance to the unversed. As for the market leaders; NBFCs have introduced a new technology that enables borrowers to make daily repayments against their loans called Equated Daily Instalments. They have also introduced PoS devices, apps, etc. to allow small businesses to benefit from digital payment methods. Despite a myriad of services already designed for small businesses, financial institutions still have a great scope of work in the said segment.  With the MSME sector offering 111 million job opportunities and contributing to close to 30% of the nation’s GDP, there’s still a credit gap of $397 billion; a sizeable opportunity for financial institutions.  With the RBI’s new guideline published on March 14, 2022, where they have notched up their support, micro-loans have been defined as collateral-free loans to a household comprising husband, wife and unmarried children and with a yearly income of up to Rs 3 lakh (revised from Rs 2 lakh for urban areas and Rs 1.6 lakh for rural areas earlier). The new rules also lift the price cap on interest rates to ensure that all microlenders are brought on common ground. Where rural households with small businesses struggled to avail basic amenities are today given access to a range of financial services allowing them to attain financial freedom. Micro-lending is changing the rural landscape by offering households the finance they require to build themselves. Although the service is still in its embryonic stage with a wide gap to fill, it can widen its audience range and promote inclusivity in the long run. 

What are Neobanks and how do they change the FinTech market?

From the years 2021 to 2025, the global fintech market is expected to grow at a CAGR of 23.58%. Contributing to this growth is the concept of Neobanks. With the advent of new technologies and automation taking every industry by storm, the Neobanks industry is expected to grow at a compound annual growth rate (CAGR) of 53.4% from 2022 to 2030. The Fintech industry has come a long way from the traditional means of banking; now, with the advent of state-of-the-art technologies, the sector has seen a significant amount of transformations. People have become habitual to the 10-minute grocery deliveries and expect the same with their transactions. The traditional methods of banking, i.e., standing in long queues, and filling up a huge pile of paperwork, was a tiresome and monotonous task. However, with the incorporation of Neobanks, these tasks have been eliminated. Let’s understand in detail how these technologically advanced Neobanks have transformed the Fintech market. How has Neobanks changed the Fintech market? Ever since their implementation, Neobanks have made banking operations easier and focused on giving customers an overall efficient experience. In recent years, venture capital firms have paid significant attention to neobanks and invested heavily in them. Furthermore, with the various segments available on the Neobanks applications, the segment of a savings account by the year 2028 is expected to grow at a sizeable market share. Over the course of time, the Neobank platform has upgraded and launched new products as a means to alter the course of the entire fintech market. Much like the savings account service of the Neobank platform, the segment of personal application is estimated to grow rapidly till the year 2028. With the state-of-the-art technological concept and ease in banking operations, Neobanks have changed the Fintech market. However, before the advent of the Neobanks, the banking sector was disrupted due to the pandemic and other external factors. Source: https://www.finextra.com/blogposting/21843/how-neobanks-are-defining-the-future-of-banking Further, Neobanks have a significant amount of impact on rural areas. Neobanks, or digital banks, have the potential to greatly benefit rural markets that traditional brick-and-mortar banks have underserved. People living in rural areas who have to travel long distances to carry out their banking operations can reap the benefits of a Neobank. Neobanks have further transformed the whole Customer experience by implementing convenience, a user-friendly interface and an element of personalisation. Neobanks are often more agile than traditional banks and able to introduce new features and services more quickly. They also tend to focus on using technology to improve the customer experience. The increased competition among neobanks is transforming traditional banks through digital transformation. There has been an improvement in traditional banks’ apps, seamless integration of digital and in-person experiences, more services offered, and the elimination of overdraft fees. There are benefits to consumers on all levels as a result of this shift. The more competition in banking, the more exciting innovations that will emerge, the more online features and access consumers will have, and the greater financial inclusion they will experience. Financial services like budgeting apps and savings tools are becoming more accessible to traditionally underserved consumers. These tools assist customers in improving their financial health and building real wealth. Conclusion From automated services to enhanced customer experience, Neobanks have greatly impacted the Fintech market. Moreover, they can act as a key to becoming profitable entities by convincing traditional banks to invest in new-age technology and streamline processes so customers can experience seamless and swift services. In the digital age, customers have different expectations from banks, which is why neo-banks are filling the gap between traditional banks and the digital era. In the near future, they may surpass conventional banks in terms of efficiency and profitability.