The digital revolution has irrevocably reshaped industries worldwide, and the credit sector is no exception. Technological advancements are propelling a paradigm shift in how individuals and businesses access financial resources. With unprecedented speed, convenience, and inclusivity, digital platforms are democratizing credit, making it more accessible to a broader range of borrowers. Expanded Access to Credit One of the most significant impacts of digital platforms is the expansion of credit access. Traditionally, obtaining credit often required navigating cumbersome paperwork and dealing with lengthy approval processes. Digital platforms, however, streamline these processes, allowing users to apply for and receive credit with just a few clicks. According to a 2023 report by the World Bank, digital lending platforms have increased credit access by 20% in emerging markets, where traditional banking infrastructure is often limited. Enhanced Inclusivity Digital platforms are also breaking down barriers to credit for underserved populations. Fintech companies leverage alternative data—such as payment histories from utilities and telecommunications—to assess creditworthiness, making it easier for individuals without traditional credit histories to access loans. This approach has proven effective; a study by the McKinsey Global Institute found that alternative data usage in credit scoring has led to a 25% increase in loan approvals for individuals from low-income backgrounds. Efficiency and Speed The efficiency and speed of digital credit platforms surpass traditional methods. Automated systems and artificial intelligence (AI) allow for rapid processing of applications and real-time credit scoring. A recent survey by PwC revealed that 65% of borrowers on digital lending platforms reported receiving their funds within 24 hours of application approval, compared to an average of 10-15 business days through traditional banks. This rapid turnaround is particularly beneficial for small businesses and individuals facing urgent financial needs. Personalization and Customer Experience Digital platforms enhance the borrower experience through personalized services. AI-driven algorithms analyze user behavior and preferences to offer tailored credit products and recommendations. This personalization improves user satisfaction and helps borrowers find products that best suit their needs. According to a report by Accenture, 70% of users on digital lending platforms reported higher satisfaction levels due to the personalized nature of the services they received. Data Security and Privacy Despite these advancements, digital platforms must address concerns around data security and privacy. With the increased reliance on personal and financial data, safeguarding this information becomes crucial. Leading platforms invest in advanced encryption technologies and adhere to stringent regulatory standards to protect user data. For instance, the European Union’s General Data Protection Regulation (GDPR) has set a high standard for data privacy, and compliance with such regulations is becoming a norm for global digital credit platforms. Future Outlook Looking ahead, digital platforms are expected to continue driving innovation in credit access. Advances in technologies such as blockchain and biometric authentication promise to further enhance security and streamline processes. As digital platforms evolve, they will likely offer even more inclusive and efficient solutions, making credit accessible to an increasingly broad audience.
Tag: digitalization
Are MSMEs receptive to digitalization?
Digitalization has technically taken every domain by storm however, the area of interest for us is the MSME (micro, small, and medium enterprises) market. MSMEs have varied levels of receptivity to digitalization, but there has been a growing trend toward digital adoption in recent years. Many MSMEs have recognized the benefits of digitalization, such as increased efficiency, improved productivity, cost savings and expanded market reach. The level of receptivity to digitalization can depend on factors such as the size of the business, industry and location. Smaller MSMEs may have limited resources to invest in digital technologies or may lack the necessary skills and knowledge to implement them effectively. In addition, some traditional businesses may be resistant to change or may not see the value in adopting new technologies. Nevertheless, there has been a significant increase in digitalization among MSMEs due to the COVID-19 pandemic, which has accelerated the adoption of digital technologies as a means to stay afloat and remain competitive. Governments and industry bodies have also been actively promoting digitalization through various initiatives and incentives, further encouraging MSMEs to embrace digital technologies. Government initiatives Digital MSME Scheme – The government launched the Digital MSME Scheme in 2018 to encourage the adoption of digital technologies among MSMEs. Under this scheme, MSMEs can get access to cloud computing, e-commerce and other digital tools at a subsidized rate. For instance, small businesses under the digital scheme get financial assistance ranging between 15 Lakhs to 1 Crore. Udyog Aadhaar Memorandum (UAM) – The UAM is a one-page registration form that MSMEs can use to register online. This has made it easier for MSMEs to get registered and take advantage of various government schemes and incentives. As of January 17, 2022, 66,34,006 enterprises are registered on the Udyam portal out of which 62,79,858 are Micro (94.6%), 3,19,793 are small and 34,355 are medium enterprises. Technology and Quality Upgradation Support – The government provides financial assistance to MSMEs to upgrade their technology and improve the quality of their products. This support covers areas such as product design, testing and certification. For instance, financial support is given to MSMEs who fall under ZED Certification Scheme (supporting the ‘Make in India’ initiative). Under this scheme, the Government provides upto 80% subsidy to MSMEs. Digital India Program – The Digital India Program is an initiative launched by the government to transform India into a digitally empowered society and knowledge economy. The program has several components that specifically target MSMEs, such as the Common Service Centres (CSCs) that provide digital services to citizens, including MSMEs. Startup India – The Startup India program aims to promote entrepreneurship and innovation in India. The program provides various incentives and support to startups, including MSMEs, to help them grow and scale their businesses using digital technologies. Under this scheme, eligible startups can be exempted from paying income tax for 3 consecutive financial years out of their first 10 years since incorporation. With several schemes, initiatives and incentives put in place, it is safe to say that the MSMEs have been reciprocating well to be brought under the ‘digitized’ realm. With each step taken by the government, financial institutions and businesses, the vision of making India digital-first seem achievable. For businesses, it is about leveraging the schemes and initiatives to remain competitive in the market however, the intention is also serving them with growth through technology!
Introducing Supply Chain Finance
Supply Chain Finance (SCF) is a technology solution that lowers financing costs for buyers and sellers. It tracks invoice approval and settlement and automates transactions to improve the efficiency of all the parties involved in a sales transaction. The supply chain financing market is expected to reach a CAGR of 17.1% by 2024. According to Mckinsey reports, SCF eligibility will increase from less than 40% to as much as 80% in the upcoming years as supply chain leaders are looking for better solutions. By 2031, the supply chain finance market is expected to reach $13.4 billion. Indian Supply Chain Financing Ecosystem Challenges Compared to global trends, India’s supply chain financing (SCF) is still nascent. Indian MSMEs employ more than 11 crore people and contribute 29% of the GDP. Also, 70% of MSMEs require working capital funds. However, SCF remains inaccessible due to the legacy banking systems. Many MSMEs don’t meet the banking requirements criteria. The estimated credit gap is Rs. 20-25 trillion. This credit gap forces the MSMEs to approach third-party lenders, which results in higher costs, stunted growth, low profitability, and a volatile business model. The COVID economic disruption doesn’t help either. The low-cost SCF option provides extended financing for MSMEs and helps lenders manage credit risks. Source: Allied Market Research According to the new Factoring Regulations Act 2011, more than 182 NBFCs can now offer factoring services. Previously, NBFCs could meet only 20% of the funding requirements for MSMEs. Digitisation Is Paramount To SCF Innovation Digitisation is the key to achieving seamless SCF solutions for Indian MSMEs. Businesses will have access to more customised SCF products that help increase the working capital. Apart from invoices, businesses can benefit from other fintech offerings such as a letter of credit, import and import bills, shipping guarantees, performance bonds, and more. Technology innovations such as fintech digital delivery, industry utilities, API technologies, and blockchain bring supply chain financing closer to SMEs. With the non-availability of credit history, lenders can use AI-based risk assessment solutions to evaluate creditworthiness. Such solutions also predict business growth, enabling lenders to offer SCF financing. Source: PWC Fintechs can bring about innovation in SCF solutions in the following ways: Incorporate API-enabled services using a customer-centric tech stack. Use data to understand supply chain networks to innovate new opportunities. Use blockchain-distributed ledgers to improve the transparency of the financing platform. Introduce innovative products such as CAPEX discounting, invoice discounting, warehouse receipt finance, dynamic discounting, early cycle discounting, and SCF securitisation. Various initiatives from the Government of India encourage SCF. The fintech platforms can use the existing rails to improve their SCF offerings in the following ways: Leverage TReDS and GSTN linking to understand MSME cash flows for invoice financing better. Use the AA framework to provide financing options for suppliers and buyers. India’s addressable supply chain market is estimated to be Rs. 60,000 crores, while the total market value is Rs. 18 lakh crore. Digital supply chain solutions facilitate fully trackable transactions to seamless trading between buyers and suppliers.